IT Works provides both SAAS and client hosted solutions.  Our SAAS solutions are offered as subscriptions and hosted on Amazon Web Services (AWS) servers in the US East (Northern Virginia) Region (EC2 Availability Zone 5).  Our client hosted solutions are offered as software purchases installed on client computer equipment and are available in both Professional and Enterprise versions.  The Professional version is designed for smaller installations and includes 4 administrative users in its base price.  It is recommended for implementations with up to 10 or 12 administrative users.  The Enterprise version is designed for larger installations and includes with 20 administrative users in its base price.  Additional users may be purchased for both versions.  The following information describes the hardware and software required for a client hosted solution.

Hardware and Software Requirements for Client Hosted, IT Works College Administrator, Department Manager, Research Administrator, and Effort Administrator Products

Minimum Workstations Requirements

  • 1.3 GHz Pentium IV, 4 GB RAM, 2 GB Free Hard Disk Space
  • Microsoft Windows XP, 7, or 8 Operating System
  • IE 7 or higher, Firefox 1.5 or higher, Chrome, or Safari (on Apple Macintosh) browser
  • Silverlight 4.0 or higher is also required for Effort Administrator
  • Laser or Ink Jet Printer

Recommended Workstation Requirements 

  • 1.6+ GHz Intel or AMD Processor, 8 GB RAM, 4 GB Free Hard Disk Space
  • Microsoft Windows XP, 7 or 8 Operating System
  • IE 7 or higher, Firefox 1.5 or higher, Chrome, or Safari (on Apple Macintosh) browser
  • Silverlight 4.0 or higher is also required for Effort Administrator
  • 1024 x 768 Resolution
  • 17 inch Monitor

Server Requirements

Professional Edition

  • Microsoft Windows Server 2003, 2008, 2008 R2 or 2012
  • 4 GB Free Hard Disk Space
  • Uses an MS Access or SQL Express Database on the backend

Enterprise Edition

  • Microsoft Windows Server 2003, 2008, or 2008 R2
  • 8 GB Free Hard Disk Space
  •  Microsoft SQL Server 2005, 2008, 2008 R2 or 2012

Web Server Requirements for Web Enabled Products

On-line Management (Accounting Module Investigator Reporting Portal)

  • Apache Tomcat version 6.0 or 7.0

Web-based Grant Management Module, Effort Administrator and GL, Payroll, and HR Interfaces to the Accounting and Personnel Modules

  • IIS Version 7.0 or higher

Additional Server Requirements

E-mail notification / Alert Systems

  • SMTP Server
  • Access to Windows Scheduler on a server that authenticates to the SMTP Server and the MS SQL Server or MS SQL Express Database

Document Management

IT Works software document management features may be configured to access documents two ways:  1) via links to documents in folders or 2) to documents stored in a database.  The Professional Edition of the products access documents via links.  With this configuration, the documents are located in a folder and all users must have the proper network privileges to access the documents.  The storage space required for these documents is not included in the server disk space requirements listed above.  The Enterprise Edition of the products may be configured to access documents via a link or to store the documents in a database.  When configured for access via a link, the same requirements used with the Professional Edition apply.  When configured for storage in the database, additional server disk space will be required.  While actual storage requirements depend on the type and number of documents stored, IT Works recommends reserving at least an additional 20 GB of disk space for this purpose.