This is no overnight success story. It’s the culmination of 27 years of intelligence from hundreds of administrators at over 135 colleges, universities, and major research institutions.
Software this powerful, this intuitive, doesn’t happen overnight. It takes time, research, testing – lots of it. From the ground up, our software solutions have been built by software architects and developers seasoned with experience in state of the art technologies – a team devoted exclusively to improving and perfecting grant, research, and financial management solutions. This may explain why no other grant management solution on the market today can compare with IT Works.
But none of our success would be possible without an implementation process devoted to the success of every IT Works installation.
Whether vendor supplied or developed in-house, the reasons that so many grant management installations fail is the inadequacies of their implementation processes or shortcomings in staff expertise. Some institutions hire consulting firms to help overcome these obstacles, but the costs are high and the results less than desired.
At IT Works, the implementation process isn’t an afterthought. It is an integral part of every solution we offer. Which is why our implementation services are actually included in the price of each solution. Our implementations are led by industry specialists who have experience working with our solutions at departments and in central administration in higher education and research institutes. They understand the world of grant management, pre and post-award, the people, policies and problems and how our solutions are used to solve them. They understand the world of project management and implementation, having lived through it both as a customer and as an IT Works team leader for multiple installations.
This experience assures the success of every IT Works installation. Our implementation team interacts face to face with our support and development teams, providing direct input for customizations, new functionality, and problem solving. And when our implementation team needs high level technical assistance, these same support and development experts are readily available. The end result is a solution that works smoothly, seamlessly from the top of your organization to the bottom.
|Implementation Team Qualifications||IT Works||Consulting Firms||Software Companies|
|Higher Ed & Research Management Work Experience||YES||YES||NO|
|Post-award and Financial Managerial Experience||YES||YES||NO|
|Experience Using Their Solutions in Live Settings||YES||MAYBE||NO|
|Led Multiple Solution Implementations||YES||YES||YES|
|Direct Access to Technical Support Staff||YES||MAYBE||YES|
|Direct Access to Software Architects, Engineers, and Programmers||YES||NO||YES|
|Implementation, Support, and Development Conducted without Outsourcing||YES||NO||MAYBE|