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Answers to Frequently Asked Questions
Answers How do I get help with a software problem? The product and technical support staff at IT Works is available by: Phone: 919-232-5332 extension 223 or email: support@itworks-inc.com or Becky Corey at coreyr@itworks-inc.com Additional software and training documentation can be accessed from the Client Management menu option. How do I find out what is in a new software release? It Works releases new versions of both Department Manager and College Administrator. These versions include modifications and enhancements made at the request of clients. A list of the additions to each module can be accessed from the New Features menu option. How do I upgrade our software? Department Manager and College Administrator are upgraded from the Client Management menu option.
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Information Technology Works, Inc. 316 W. Millbrook Rd. | Suite 109
| Raleigh, North Carolina NC 27609 | Tel: 919-232-5332
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